Help Center
Frequently Asked Questions
Find answers about predictions, rankings, challenges, private leagues, and your account.
Getting Started
The Pick Index tracks sports predictions. Publish before a match starts, track your accuracy, and build a Prediction Record others can review.
Create an account and choose a username. Open Publish, choose an available match, select your prediction, and confirm. The prediction locks immediately. Results are recorded automatically when a final result is available.
Publish a predictionNo. TPI tracks sports predictions and does not provide gambling services, bets, or odds.
Predictions
Sign in and open Publish. Choose an available match from today’s football or basketball fixtures, select your prediction, and confirm. You can publish one prediction per match.
Open PublishPredictions lock as soon as you publish them. Publishing is available only before kickoff and while the match is eligible. You cannot wait until the match starts to publish.
No. Published predictions are timestamped and locked. You cannot edit or delete them through the application.
TPI supports available football and basketball competitions. For football, predict the home team, draw, or away team. For basketball, choose either team. Results use the final scores recorded by TPI. Final football states can include extra time or penalties. Basketball results include overtime.
CORRECT means your prediction matched the recorded result. INCORRECT means it did not. PENDING means a final result has not been recorded. VOID means the match cannot be scored under the settlement rules. Pending and void predictions are excluded from accuracy.
Cancelled, postponed, abandoned, and suspended matches receive VOID when the provider reports a recognized terminal status. Predictions can remain pending while result data is unavailable. Settlement follows the recorded match status and does not assume a winner.
Your Prediction Record shows your published predictions and their results at your existing /u/username address. Share that page so others can review your history.
Signed-out visitors can see the five most recent published entries in a user’s Prediction Record, ordered by match time. Sign in to view the full published history and use its filters. Personal My Performance analytics remain private.
Yes. TPI checks recorded match results and settles predictions automatically. A result can arrive late or need correction, so predictions may remain pending after a match finishes.
Leaderboard
It ranks users by the accuracy of their eligible published predictions. Challenge Points and Private League standings are separate.
View LeaderboardThis Week runs from Monday through Sunday in UTC. This Month follows the UTC calendar month. All Time uses the full eligible history and does not reset.
You need 5 for This Week, 10 for This Month, and 25 for All Time. Only final CORRECT and INCORRECT predictions count. Pending and void predictions do not qualify.
Accuracy is correct predictions divided by correct plus incorrect predictions, multiplied by 100. Pending and void predictions are excluded.
Highest accuracy ranks first. Ties go to more correct predictions, then more eligible completed predictions, then the earlier latest final-result timestamp for the tied record. If still tied, the existing user ID order assigns a unique position.
It compares the current rank with the previous UTC day’s snapshot in the same ranking period. An up arrow means a higher position, a down arrow means a lower position, and = means unchanged. NEW means there is no previous rank to compare. Weekly and monthly comparisons start fresh at the beginning of each period.
No. NEW means there is no comparable previous rank in that period. It can also appear at a weekly or monthly reset, or when a previous snapshot is unavailable.
You must reach the selected period’s minimum number of eligible completed predictions. When signed in, your qualification progress shows how many more you need. A pending result does not count until it becomes correct or incorrect.
TPI saves daily ranking snapshots for comparisons. Completed weekly and monthly periods retain their final snapshot. The snapshot schedule and retention follow the existing leaderboard rules.
A prediction belongs to the week or month of its locked publication timestamp, even when the final result arrives later. Late settlements update the relevant historical period. They do not move that prediction into the settlement week or month.
Their points and standings do not affect global rankings. The same published prediction can still qualify for the Global Leaderboard from its own correct or incorrect result.
Challenges
Open Publish and choose Challenge a Friend on a match card. Select between one and five available matches. Choose a username or leave the opponent blank for a shareable invitation. Review and confirm. There is no separate prediction system for challenges.
Choose matchesReview the invitation in Notifications, My Challenges, or its shared link. Sign in and accept before the invitation expires. A direct invitation is for its named recipient. An open invitation can be accepted by an eligible account.
Yes. Leave the opponent blank and share the invitation through WhatsApp, email, or Copy Link. The recipient must create an account, choose a username, and accept before the deadline.
Publish normal predictions before each match starts. Existing locked predictions for those matches are reused automatically, including eligible predictions published before the challenge was created or accepted.
Pending invitations await acceptance. Accepted challenges appear with active challenges. A challenge becomes active as matches begin and completes after results can be resolved. Declined, expired, and cancelled invitations remain closed with their own status. They are not completed contests.
The invitation deadline is the earliest kickoff among its selected matches. Accept before that time. Creating a challenge requires matches starting more than a minute from the creation time.
For a final, non-void match: if only one participant is correct, that participant earns 3 Challenge Points and the other earns 0. If both are correct, each earns 1. Incorrect or missed predictions earn 0. Void matches award no points.
After the challenge completes, the participant with more Challenge Points wins. Equal points produce a draw when both participants took part and the challenge is not a no contest.
A missed prediction earns 0 Challenge Points for that match. If one participant publishes no predictions at all and the other takes part, the participant with no predictions forfeits.
It is a no contest when neither participant publishes any predictions or all matches are void. A no contest is distinct from a draw and is excluded from the competitive win, loss, and draw summary.
Void matches award no Challenge Points to either participant. If every match is void, the completed challenge is a no contest.
Yes. Use WhatsApp, email, Copy Link, or your device’s share menu where supported. Completed challenges have a result-sharing action. Pending invitations use invitation messages.
Open your username dropdown and choose My Challenges. Pending, active, and completed or closed challenges appear in separate sections.
Open My ChallengesThe creator can cancel a pending invitation. The recipient can decline it. Accepted challenges and completed records cannot be deleted through the normal challenge controls.
For participants in a completed challenge, it opens Publish with the previous opponent preselected. Choose available matches and review a new challenge.
Challenge Points are separate. Normal published predictions can still contribute to global rankings and lifetime TPI Points through their own results.
Private Leagues
It is a competition for your group. Eligible published predictions count automatically, and members can compare results inside the league.
Open Private LeaguesRegistered users can create a Private League, subject to the limit of five active leagues. New leagues are private and invitation-only, with up to 20 members.
The creator can share an invitation through WhatsApp, email, or Copy Invite Link. Sign in to join with a valid invitation while joining is open and places are available. Some historical leagues use different stored joining rules.
A prediction must match the league’s stored sports and competition restrictions, fall within its date range, and be published during one of your participation periods. Existing eligibility checks apply automatically.
Yes. One published prediction can count in every league for which it is eligible. TPI does not duplicate the prediction.
The creator can include all predictions or select competitions during creation. Selected competitions restrict eligibility. Open league details to see the full stored scope.
League date ranges use UTC calendar dates and include both the start and end date. Eligibility follows the prediction’s publication time and your participation periods.
Only if the league allows late joining and joining is still open. Earlier predictions do not count. Predictions published after your participation begins may qualify.
Correct eligible predictions earn 3 points. Incorrect and void predictions earn 0. Ranking uses points first, then accuracy, then fewer incorrect predictions, then the earlier latest prediction-link time or joining time, and finally the existing user ID order.
A league can wait for unresolved results before completion. The Completed Leagues section also includes awaiting-settlement, cancelled, and suspended leagues, with their actual status shown. Open details to view standings.
An active member who is not the creator can leave an upcoming or active league within its date range. Earlier points and standings remain. Future predictions stop counting until a new eligible participation period begins.
Archiving moves an associated league out of your main lists. It does not delete the league or its history. Use Restore to return it to the appropriate list.
The creator can cancel an upcoming league before its start date. The normal interface does not offer league deletion. Leaving, cancelling, and archiving have separate permissions and do not erase prior history.
Historical leagues retain their original settings, including prediction caps or joining and visibility rules. These settings may no longer be available when creating a new league. View its details for the original rules.
New leagues require membership or an authorized invitation to access their details. Historical leagues retain their stored visibility rules. Private League standings are separate from public Prediction Records.
My Performance
It shows your prediction accuracy, correct and incorrect results, void and pending counts, streaks, monthly results, and competitive record. These personal analytics are private.
Open My PerformanceCorrect predictions divided by correct plus incorrect predictions, multiplied by 100. Pending and void predictions are excluded. Total resolved includes correct, incorrect, and void predictions.
Predictions are ordered by publication time within the selected filters and dates. Pending and void predictions are ignored. The current streak is the latest uninterrupted run of correct or incorrect results. The longest streak cards use the same filtered history.
Choose 7, 30, or 90 days, This Month, or All Time. Ranges and monthly groups use your analytics timezone and publication dates. Sport and competition filters narrow the same data. The resolved timezone is displayed near the filters.
The leaderboard uses fixed UTC periods and locked publication timestamps. My Performance uses its selected date range, filters, and analytics timezone. Compare the same scope before comparing percentages.
They measure head-to-head challenge scoring. The competitive summary shows your points from completed contests, excluding no contests. They are separate from lifetime TPI Points.
View Challenge Points rulesEach correct prediction earns 3 lifetime TPI Points. Incorrect, pending, and void predictions add no points. Levels are Rookie, Experienced, Proven, Elite, and Legend. Your highest earned level is retained.
Experienced requires at least 300 TPI Points and 150 correct or incorrect predictions. Proven requires 900 points, 400 such predictions, and 52% accuracy. Elite requires 2,250 points, 1,000 predictions, and 57%. Legend requires 5,000 points, 2,000 predictions, and 60%. All requirements for a level must be met.
It shows active memberships and the total leagues you have joined overall. An active membership can remain in a completed league. The Private Leagues page groups leagues by their lifecycle and archive status instead.
Account & Privacy
Usernames and email addresses cannot currently be changed through the application. Account Settings displays them as read-only.
Open Account SettingsFor a password-based account, use Change Password in Account Settings. It opens the existing password recovery flow. Follow the emailed link to set a new password.
Use the Google sign-in option on the login page. Google-only accounts sign in through Google and do not need an existing TPI password. Manage your Google password through your Google Account.
Your username, earned level, published Prediction Record, and eligible public rankings can be viewed under the existing access rules. Signed-out Prediction Record access is limited to five recent entries. Your email and personal My Performance analytics are not shown on those public pages.
Your earned level appears with your username and on your Prediction Record. Personal analytics remain private.
To request account deletion, email support@thepickindex.com from your registered email address. We review requests individually in accordance with our Privacy Policy and applicable laws.
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